Privacy & Data Reverence
Last Updated: November 2026
Core Principle
"At Somashiva, we treat your personal coordinates with sacred trust. We strictly do not sell, rent, monetize, or disclose customer data to third-party ad brokers or marketing syndicates."
What Data We Collect & Why
1. Shipping Address & Contact Details
Your name, delivery address, pincode, and phone number are gathered strictly to fulfill orders, print shipping manifests, and coordinate courier delivery.
2. Email Communications
Used solely to dispatch itemized order receipts, purchase confirmations, and critical fulfillment notifications.
3. WhatsApp Communications
Used exclusively to transmit your Airway Bill (AWB) number, live transit tracking updates, and direct one-on-one customer support.
4. Verification Media
Unboxing videos and photographic records submitted for transit damage or manufacturing defects are reviewed privately and strictly to authorize replacements.
Third-Party Service Providers
We share data only with essential infrastructure partners strictly required to operate the service: our transactional email engine (Resend) and verified national courier logistics partners for package delivery.
Data Retention & Deletion
You may request complete removal or correction of your contact details from our records at any time by contacting somashivaofficial@gmail.com or messaging our WhatsApp concierge at +91 9080603108.